Privacy Policy

At Goalstox, we prioritize the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you use our website or mobile applications, or avail of our products and services. By accessing and using our services, you consent to the practices described in this policy.

Scope of this Policy

This Privacy Policy applies to any individual or legal entity that visits our website or mobile application, initiates the process of opening an account, or uses any of our services. Goalstox adheres to the regulations prescribed under the Information Technology Act, 2000, and guidelines set by regulatory authorities.

Collection and Use of Your Personal Information

When you engage with our services, we may collect personal information such as your name, contact details, financial information, and identification documents. This information is collected to:

• Verify your identity and complete the KYC (Know Your Customer) process as per regulatory requirements.
• Personalize the services we offer to you.
• Keep you informed about our products and services.
• Comply with legal and regulatory obligations.

Your personal information is collected voluntarily, and we ensure its confidentiality and security through appropriate technological and procedural safeguards.

Aadhaar User Consent Policy

Providing your Aadhaar is voluntary and used for online account opening and digital signing. We do not store any Aadhaar information. Instead, your Aadhaar details are processed through Digilocker, which shares limited information necessary for KYC purposes. Alternatively, you may choose the offline account opening process that does not require Aadhaar information.

Collection and Use of Non-Personal Information

We may collect non-personal information such as IP addresses, browser types, and website usage statistics to enhance your browsing experience and improve our services. This information is collected using tools like Google Analytics and cookies, which store non-identifiable data.

Cookies

Cookies are small data files stored on your device to improve your browsing experience. We use cookies to:

• Store visitor preferences.
• Track website usage and performance.
• Deliver relevant content and advertisements.

You can refuse cookies through your browser settings, but this may limit your access to certain features of our website.

Disclosure and Transfer of Collected Information

We do not share your personal information with third parties except:

• To provide the services you requested.
• With your explicit consent.
• To comply with legal and regulatory requirements.

We ensure that any third-party service providers adhere to the same standards of data protection as we do.

Links to Third Party Websites

Our Service may contain links to other websites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Data Sharing with Third Party

We use third parties extensively while providing services to you. These include intermediaries for KYC and other similar requirements, manufacturers of products and aggregators of various products. Your information is shared strictly on a need to know basis, and only upon your request for a product.

We do not pass any information to any third party unless you have initiated a transaction or query that needs sharing of such information.

Privacy Statement as per EU-GDPR

If you are subject to the EU General Data Protection Regulation (GDPR), you have the following rights:

• Request deletion or correction of your data.
• Access the data we hold about you.
• Transfer your data to another party.

We process your data based on lawful grounds such as consent, contractual necessity, legal obligations, and legitimate interests.

Security

We employ industry-standard security measures to protect your data, including SSL encryption for data transmission. While we strive to secure your information, no internet transmission is completely secure, and you use our services at your own risk. Keep your password confidential and notify us immediately if you suspect unauthorized access to your account.

Correction / Updating or Access to Personal Information

If there are changes to your personal information or if you wish to unsubscribe from our services, please contact us at info@goalstox.com. For modifications or deletion of your data, write to us at info@goalstox.com or our registered office address.

Subject to Change

This Privacy Policy may be updated periodically without prior notice. It is your responsibility to review this policy regularly. If you disagree with any changes, discontinue using our services and notify us immediately.